Privacy Policy
Effective Date: 28 April 2026
1. Introduction
Ananta Coir Exports ("we", "our", or "us") is a B2B merchant exporter of coir and coco peat products, based in India. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for business inquiries.
By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the website.
Privacy Policy - the basics
2. Information We Collect
2.1 Information you provide directly
When you fill out our inquiry or quote request form, we may collect:
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Full name and job title
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Company name and country of operation
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Business email address
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Phone number or WhatsApp number
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Product interest and estimated order volume
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Any message or inquiry you submit
2.2 Information collected automatically
When you visit our website, we may collect basic technical data such as:
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Browser type and version
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Device type (desktop, mobile, tablet)
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Pages visited and time spent on the site
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Referring website or search engine
This data is collected through website analytics tools (such as Wix Analytics or Google Analytics) in aggregate, anonymised form and is not linked to your identity.
3. How We Use Your Information
We use the information you provide solely for legitimate B2B business purposes, including:
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Responding to your product inquiries and quote requests
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Sending product specifications, samples, or export documentation upon request
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Following up on ongoing business conversations
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Improving our website and communication processes
We do not use your information for unsolicited marketing, cold outreach campaigns, or any purpose unrelated to your inquiry.
4. How We Share Your Information
Ananta Coir Exports does not sell, rent, or trade your personal information to any third party.
We may share limited information only in the following circumstances:
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With our logistics partners or freight forwarders solely to fulfil an export order you have placed
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With our supplier manufacturers in India, to the extent required to produce or customise a product for your order
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With government authorities or regulatory bodies if required by Indian export law or destination country import regulations
Any third parties we work with are expected to handle your information with appropriate confidentiality.
5. Data Storage & Security
Your inquiry data is stored securely through our Wix website platform, which complies with applicable data security standards. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
We retain your contact information for as long as necessary to maintain an ongoing business relationship or respond to your inquiry. If you wish to have your information deleted, please contact us directly (see Section 9).
6. Cookies & Tracking Technologies
Our website may use cookies — small text files stored on your device — to improve your browsing experience and gather analytics data. These may include:
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Session cookies that expire when you close your browser
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Analytics cookies to understand website traffic patterns (e.g. Google Analytics)
You can disable cookies in your browser settings at any time. Doing so may affect the functionality of some website features but will not prevent you from submitting an inquiry.
7. International Visitors
Ananta Coir Exports operates from India and serves buyers across Europe, the Middle East, North America, and Asia. If you are visiting from outside India, please be aware that your information may be processed in India, where data protection laws may differ from those in your country.
For visitors from the European Union: We process your data only on the lawful basis of legitimate business interest (responding to your inquiry) or with your explicit consent. You have the right to access, correct, or request deletion of your personal data at any time.
8. Third-Party Links
Our website may contain links to external websites such as logistics providers, trade certification bodies, or industry resources. We are not responsible for the privacy practices of these third-party websites and encourage you to review their individual privacy policies.
9. Your Rights
Depending on your country of residence, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information
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Withdraw consent for us to contact you
To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 business days.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Ananta Coir Exports
Email: info@anantacoirexports.com
WhatsApp: +91 93212 55982
Address: Shop no. 5, Shiva Kalpataru Arcade, Plot no. 01, Sector - 17, Kamothe, Panvel, Navi Mumbai, Maharashtra 410209, INDIA
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.
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